1 Pack
Please return the goods in as-new condition if possible – without pet hair, scratches or signs of use.
Returns
Doesn’t fit? No problem.
The garb doesn’t fit or the shoe pinches? You decide whether you would rather exchange it or get your money back. In four steps your parcel is on its way back to Rinchnach.
30 days right of withdrawal – beyond the statutory period
Outside the EU Rinchnach
2 Add the return form
Fill in the return form and put it in the parcel.
Very important: enter the invoice or order number at the top right. Then we can match your parcel straight away.
No form or printer at hand?
No problem: simply write on a blank sheet of paper
- your order or invoice number
- and what you would like: a refund or an exchange – for an exchange, please name the replacement item (e.g. a different size).
Order no. 1234567
Exchange please:
linen tunic in L instead of M
– or –
Refund, please
3 Attach the label
Unfortunately we do not have a label of our own for this country. Please use a carrier of your choice and send the parcel to the address below. You bear the return shipping costs.
- Your own shipping label From the carrier of your choice – copy the address below.
To
BL Produkte GmbHRosenau 16a
94269 Rinchnach
Germany
Not using one of our labels? Then write this address on your own shipping label.
4 Drop off
Hand in the parcel with the carrier of your choice. Keep the receipt safe – it lets you track the parcel.
✓ And then?
- Your parcel arrives in Rinchnach and we check the goods.
- Your money goes back the way you paid – or we send you the replacement you asked for.